By Keld Jensen
Published by Jyllands Posten. Voted the best management book in 2002. The book covers all central and highly important communication tools, both nonverbal and verbal. With hundreds of examples and tools it has become an indispensable handbook for thousands of readers. Published in 4 languages.
“Communicative Competence is the industry’s response to Emma Gad’s classic bestseller from 1918 on ” etiquette “. … The book can be used as a reference and will be a practical tool for any business leader who wants results through effective communication.
This book should be read by anyone who wishes to familiarise himself with the difficult, sometimes overlooked, but nonetheless classic competence of dealing with communicative behavior. … Many of us should find a place for it on the nearby shelf and periodically take it out as a checklist or for inspiration. ”
Anders Thorup, Assistant Director, Personnel Aalborg Portland A / S